murphybedsdirect.com
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11/2011  SALE IN PROGRESS
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• Payment Policy:  Your Murphy Bed system is made to order. Payment in full is required with your order.  We accept all major credit cards, PayPal and checks. 
• Cancellation Policy: Any cancellation of the order within 3 business days will result in a 5% cancellation fee.  Any cancellation of the order after three business days will result in a 25% of the total sales price for cancellation of order, service, raw material and restocking fee.
• Return Policy:  Please remember that your order has been made specifically for you according to your specifications.  Generally we do not accept returns. Any returns must be approved by Murphy Beds Direct/Superior Cut Components.  In the event that any merchandise is to be returned the following will apply:
  • 1.  The merchandise must be returned in the same condition it was received and in the original packaging.
  • 2.  The customer will be responsible for the freight charge to return goods to the factory.
  • If your order arrives damaged you may choose to return it or accept it with the damage noted on the bill of lading and any replacement parts will be sent immediately.
  • 3.  A credit will be given only after the merchandise has arrived back at the factory in its' original packaging and has been inspected.  Credit will be given within thirty days of return receipt. No monies will be credited, a credit towards any other product that we manufacture will be given.
  • 4.  Any credit given will be less 25% restocking fee plus all shipping and handling costs. Credit will be given only in the form of product credit.  No monies will be returned.
  • 5.  No returns after 3 business days.
  • All Sales are Final.

• SHIPPING & NOTICES
   How are Murphy Beds and Cabinets shipped?
  •    Your Murphy Bed frame will come in three boxes with all of the hardware included.  If you choose a foundation with your bed it will be shipped in a separate box , a foundation is a 1 1/2" thick (mini-box spring) which goes under the mattress.  All cabinetry is shipped flat and packaged on a pallet with extra protection. There is a $75.00 crating fee on all cabinet shipments, $99.00 fee for all Library Beds.
    
    All products are shipped by common carrier, FOB, Ponte Vedra, Florida.  Freight charges apply to all orders, freight collect.  You will pay the carrier directly.  We receive a huge discount with our preferred carriers and we pass this directly to our customers.  Be sure to check the product at delivery for any obvious damage and make notes on the carriers paperwork.   All freight claims must be made to the carrier.  Murphy Beds Direct is not responsible for freight damage.  However we will quickly replace any damaged parts.
  • Shipping Levels:  There are four levels of shipping available, please be sure and specify at the time of order which level you prefer. 
    Shipping costs vary accordingly.
    1.  TERMINAL:  From our factory to a local terminal in your area for you to pick up.
    2.  RESIDENTIAL BASIC: Curbside. From our factory to outside your home. (You must off load from truck and carry in your home.)
    3.  RESIDENTIAL OFF LOAD: From our factory to your home and off truck. (You still must carry in the house.)
    4.  RESIDENTIAL PREMIUM: From our factory to your home, off the truck and taken inside a ground level door or garage.
         (No stairs or elevators.)

| Home  | Contact Us  | Specials  | Products Showroom  (All Cabinet Models)
 | Links | Library Bed   | Buy Now   | Sale   | Frequently Asked Questions About Us  | Links | FAQ's  |Policies

Murphy Beds Direct            10940 U.S. One North                       Ponte Vedra, Florida 32081
Toll Free: 877-751-6941