Policies

10940 U.S. One North
Ponte Vedra, Florida 32081
Toll Free: 888-730-3003

POLICIES

Payment Policy: Your Murphy Bed system is made to order. Payment in full is required with your order. We accept all major credit cards and checks.
Cancellation Policy: Any cancellation of the order within 7 business days will result in a 4% cancellation fee. Any cancellation of the order after seven business days will result in a 25% service, raw material and restocking fee.
Return Policy: Please remember that your order has been made specifically for you according to your specifications. Any returns must be approved by Murphy Bed Products. In the event that any merchandise is to be returned the following will apply:
- 1. The merchandise must be returned in the same condition it was received.
- 2. The customer will be responsible for the freight charge to return goods to the factory.
- If your order arrives damaged you may choose to return it or accept it with the damage noted on the bill of lading and any replacement parts will be sent immediately.
- 3. A credit will be given only after the merchandise has arrived back at the
  factory and has been inspected.
- 4. Any credit given will be less 25% restocking fee plus all shipping costs.
- 5. No returns after 14 business days.

SHIPPING & NOTICES
How are Murphy Beds and Cabinets shipped?

Your Murphy Bed frame will come in two boxes with all of the hardware included. If you choose a foundation with your bed it will be shipped in a separate box , a foundation is a 2" thick (mini-box spring) which goes under the mattress. All cabinetry is shipped flat and packaged on a pallet with extra protection. There is a $75.00 crating fee on all cabinet shipments, $99.00 fee for all Library Beds.

All products are shipped by common carrier, FOB, St. Augustine, Florida. Freight charges apply to all orders, Freight will be Prepaid. Be sure to check the product at delivery for any obvious damage and make notes on the carriers paperwork. All freight claims must be made to the carrier. Murphy Bed Products is not responsible for freight damage.

Shipping Levels: There are four levels of shipping available, please be sure and specify at the time of order which level you prefer.
Shipping costs vary accordingly.
1. TERMINAL: From our factory to a local terminal in your area for you to pick up.
2. RESIDENTIAL BASIC: Curbside. From our factory to outside your home. (You must off load from truck and carry in your home.)
3. RESIDENTIAL OFF LOAD: From our factory to your home and off truck. (You still must carry in the house.)
4. RESIDENTIAL PREMIUM: From our factory to your home, off the truck and taken inside a ground level door or garage.
(No stairs or elevators.)

Freight Estimate Table Call Toll Free For Current Quote 888-730-3003
48 UNITED STATES Basic Shipping Estimates To Curb. Ask about inside delivery. Shipping Quoted Daily - Call Toll Free 888-730-3003	MURPHY BED & FOUNDATION Double for King	BED CABINET/ MURPHY BED/ FOUNDATION Crating $75.00	BED CABINET WITH TWO SIDE CABINETS	MORE THAN TWO SIDE CABINETS	ADD CORNER DESK W/ BASE & UPPER CAB. Crating $75.00	LIBRARY BED SYSTEM Crating $99.00
FL	75	290	340	+60 PER SIDE	255	350.00
AL, GA	75	275	299	+60 PER SIDE	255	365.00
SC, NC, TN, MS, LA, AR	75	299	349	+60 PER SIDE	255	365.00
MD, WV, VA, DE, KY	85	339	389	+60 PER SIDE	255	365.00
TX, OK, KS, MO, IL, IN, OH, PA, NJ, CT, RI	95	359	409	+60 PER SIDE	240	365.00
MI, VT, NH, MA, ME, WI, IA, MN, NE, SD, ND	95	399	449	+60 PER SIDE	240	495.00
NM, CO, WY, MT, UT, AZ, ID	95	439	469	+60 PER SIDE	240	495.00
CA, NV	95	469	499	+60 PER SIDE	240	550.00
OR, WA, ,NY,	95	489	529	+60 PER SIDE	240	550.00